Terms of Service

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Services

eTek provides:

• IoT winch control systems and related hardware
• Mobile applications for controlling winch devices (e-Winch)
• Web-based control interfaces
• Technical support and documentation

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use our services for any illegal purpose or in violation of any laws
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble our software
• Use our services to harm, threaten, or harass others
• Transmit any viruses, malware, or harmful code
• Violate any intellectual property rights

5. Safety and Liability

IMPORTANT SAFETY WARNING: Winch operations can be dangerous. You agree to:

• Use our products and services at your own risk
• Follow all safety guidelines and instructions
• Ensure proper installation and maintenance of equipment
• Use appropriate safety equipment and procedures
• Not hold eTek liable for any injuries, damages, or losses resulting from use of our products

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ETEK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, and software, are the property of eTek or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

8. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service. Upon termination, your right to use our services will cease immediately.

9. Dispute Resolution

Any disputes arising from these Terms of Service or your use of our services shall be resolved through binding arbitration in accordance with the laws of Australia, unless otherwise required by applicable law.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Your continued use of our services after any changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us: